What You’ll Do

The Cash Management Coordinator supports the Treasury Management products of First Northern Bank with expertise in specialty business deposit products and Treasury Services. The Cash Management Coordinator processes all necessary documentation to close the sale of these business products and services. This position will also provide training to customers in conjunction with business deposit products.

Responsibilities Include

• Strong knowledge of Cash Management products such as ACH, Lockbox, Remote Capture, Sweep Accounts, Payroll and Account Analysis to provide sales support in these areas
• Prepare documentation for the sale of offered products and services adhering to Bank guidelines and policy
• Manage the distribution of prepared forms or agreements to necessary teams to complete sales with customers
• Schedule follow up calls with customers when enrolled in Treasury Service products to schedule training for related products and services
• Create necessary internal files for Customer Support (Online Banking) and Information Services of products and services sold and create system ticklers and miscellaneous data reports
• Troubleshoot Cash Management, ACH and Online Banking customer issues
• Support all business analysis products and services including generating reports and modify waivers, working within the Weiland system
• Comply with all applicable Banking compliance rules and regulations established by both internal departments and external agencies

What You’ll Need to be Successful

• Technical Skills – strive to continuously build knowledge and skills and share expertise with others
• Customer Service – respond promptly to customer needs and solicit customer feedback to improve service; meet commitments
• Oral Communication – speak clearly and persuasively in all situations and respond well to questions
• Teamwork – exhibit objectivity and openness to others' views; contribute to building a positive team spirit and support everyone's efforts to succeed
• Motivation – demonstrate persistence and overcome obstacles
• Quality – demonstrate accuracy and thoroughness; look for ways to improve and promote quality
• Dependability – take responsibility for own actions
• Initiative – look for and take advantage of opportunities
• Communication – ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees of organization
• Compliance – consistently adhere to Bank policies and regulations, reinforce training to ensure that Bank employees are aware of UDAAP and do not harm consumers with any act that could be misleading, unfair, deceptive, or abusive in act or practice

Qualifications

• High School Diploma or GED required
• 2 years of banking, treasury management or similar experience required
• Knowledge of Bank operations preferred
• Knowledge of the ITI Banking Applications software, MS Excel Spreadsheet software and MS Word, Word Processing software preferred
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume highly preferred

Why You Should Apply

• Full-time position with excellent compensation and benefits package
• Generous time off programs
• Bonus program
• Profit-sharing
• Discounted stock purchase program
• Excellent growth and development opportunities
• And much more!

Pay Range (Hourly): $21.00 – $23.00/hour

The purpose of this job description is to provide a summary of duties related to the position. It is not intended to be all-inclusive. The employee will perform other reasonable business duties as assigned by supervisor or other management.

First Northern Bank does not discriminate based on race, color, religions, sex, gender identity, age, national origin, marital status, pregnancy, disability, or any other protected status.

The duties outlined in this description are subject to modification or change by the organization, at any time, with or without notice.