What You’ll Do

The System Administrator manages and monitors computer hardware, server and communications systems to ensure acceptable performance, and maintains the security and integrity of Bank systems and information. This role will recommend and implement infrastructure changes. They will also monitor and manage IT vendors.

Responsibilities Include

• Monitor and respond to alerts: Review and respond to security, performance, and system alerts, documenting actions taken.
• Email and support management: Address emails, document results, and manage support requests, troubleshooting common issues.
• System maintenance: Install and maintain hardware/software for servers and communications and manage system configurations.
• Microsoft services: Configure and maintain Microsoft Active Directory, Exchange Online, Azure (Entra), and associated services like SSO, Conditional Access, and AD Connect.
• Security management: Maintain and configure security solutions.
• Network management: Manage SD-WAN, Firewalls, Switches, and Wireless AP’s.
• Backup and disaster recovery: Ensure backup systems function properly, perform disaster recovery testing, and document results.
• Collaboration and reporting: Assist the CIO and ISO with data collection, security matters, and risk assessments.

What You’ll Need to be Successful

• Technical Skills – specialized technical skills in PC and Network environment, pursue training and development opportunities, strive to continuously build knowledge and skills and share expertise with others
• Teamwork – balance team and individual responsibilities, exhibit objectivity and openness to others' views, give and welcome feedback, and contribute to building a positive team spirit
• Computer Skills – strong computer knowledge of both PC’s and servers, including operating systems and languages; strong computer knowledge of networks and communications
• Customer Service – manage difficult or emotional customer situations and respond promptly to customer needs
• Oral Communication – speak clearly and persuasively in all situations; listen, get clarification and ask questions when needed
• Written Communication – write clearly and informatively, edit your work for spelling and grammar, present numerical data effectively and are able to read and interpret written information
• Collaboration – ability to work well with other departments and individuals, maintaining communication
• needed to keep the workflow going
• Analytical Skills – ability to analyze and solve problems
• Adaptability – adapt to changes in the work environment and manage competing demands
• Quality – consistently demonstrate accuracy and thoroughness, looking for ways to improve and promote quality
• Quantity – meet productivity standards, complete work in timely manner and strive to increase productivity
• Safety and Security – observe safety and security procedures, determine appropriate action beyond guidelines and report potentially unsafe conditions
• Judgment and Discretion – maintain confidentiality of sensitive information; ability to exercise independent judgment in decision making
• Dependability – follow instructions, respond to management direction, and complete tasks on time or notify appropriate person with an alternate plan
• Attendance and Punctuality – consistently at work and on time, ensure work responsibilities are covered when absent and arrives at meetings and appointments on time
• Compliance – consistently adhere to Bank policies and regulations, reinforce training to ensure that bank employees are aware of UDAAP and do not harm consumers with any act that could be misleading, unfair, deceptive, or abusive in act or practice

Qualifications

• High school diploma or equivalent required
• Associate's degree (A. A.) or equivalent from two-year college or technical school; and 5 years related experience and/or training required; or
• Equivalent combination of education and experience required
• Experience with DHCP, DNS, Active Directory and Group Policy required
• Experience with Microsoft products (Exchange Online, Azure, SSO, Azure Connect) required
• Experience with Forcepoint, Cisco Firewalls\VPN, Velocloud Orchestrator preferred
• Experience with LANSweeper, EndPoint Central, Crowdstike, preferred

Why You Should Apply

• Full-time position with excellent compensation and benefits package
• Generous time off programs
• Bonus program
• Profit-sharing
• Discounted stock purchase program
• Excellent growth and development opportunities
• And much more!

Pay Range (Salary): $75,000.00 - $80,000.00/year

The purpose of this job description is to provide a summary of duties related to the position. It is not intended to be all-inclusive. The employee will perform other reasonable business duties as assigned by supervisor or other management.

First Northern Bank does not discriminate based on race, color, religions, sex, gender identity, age, national origin, marital status, pregnancy, disability, or any other protected status.

The duties outlined in this description are subject to modification or change by the organization, at any time, with or without notice.